F64 Terms & Conditions — Full Details on Platform Rules & Usage

These Terms and Conditions ("Terms") form a legally binding agreement between f64.top ("f64", "we", "the Platform") and all its members and users. By visiting the f64 website, registering an account, or using any of our services, you confirm that you have read, understood, and agreed to these Terms in full.

These Terms have been drafted in compliance with applicable laws and regulations in Bangladesh. If you disagree with any part of these Terms, please refrain from using f64's services.

F64 is an internationally licensed online betting and gaming platform. Our services are available to individuals aged 18 and above. Use of this platform by minors is strictly prohibited.

The following requirements must be met to open an account with f64:

• You must be at least 18 years old.
• You must provide accurate and complete personal information, including your name, date of birth, phone number, and address.
• Each person may operate only one account. Creating multiple accounts is strictly prohibited and may result in all associated accounts being closed.
• The mobile number used during registration must be your own.
• Any changes to your account details must be reported to f64 support immediately.

Account Responsibility

You are solely responsible for all activity on your account. f64 accepts no liability if you share your login credentials with others. If you suspect unauthorized access to your account, change your password immediately and contact support.

F64 verifies the identity of all members (KYC — Know Your Customer) in accordance with international regulatory guidelines. This is a legal requirement to protect your security and prevent money laundering.

Required Documents

• National ID Card (NID) Or clear photos of both sides of your passport.
• A recent photo of your face (selfie) clearly showing your ID document as well.
• Proof that the mobile banking account used for the deposit is registered in your name.
• Proof of residence may be required (utility bill or bank statement — issued within the last 3 months).

Withdrawals will be restricted until KYC verification is complete. f64 reserves the right to request additional documents at any time. If the information provided is found to be false or incomplete, the account will be suspended.

Depositing at f64 is simple and secure. We are directly connected to Bangladesh's most popular mobile banking services.

Accepted Payment Methods

• Mobile Pay — directly via Send Money or the Payment option
• Nagad — Send Money or Cash Out
• Rocket (DBBL) — Mobile Banking Transfer

Deposit Terms

• Minimum Deposit Amount: ৳200
• Maximum Single Deposit: ৳50,000 (Before KYC Verification)
• Deposits must be made exclusively from a mobile banking account registered in your own name.
• Deposits made from third-party accounts will not be accepted and will be returned.
• F64 does not charge any processing fees on deposits; however, charges from your mobile banking provider may apply.
• Successful deposits are typically credited to your account within 30 seconds to 5 minutes.

F64 is committed to fast, hassle-free withdrawals. No waiting around after a win — in most cases, funds arrive within minutes.

• Minimum Withdrawal Amount: ৳500
• Withdrawals will only be processed to the mobile banking number used for the original deposit.
• Without completed KYC verification, the daily withdrawal limit is ৳5,000.
• After KYC verification is complete, the daily withdrawal limit is ৳1,00,000.
• Additional verification may be required for your first withdrawal request.
• To withdraw any bonus funds, the associated wagering requirements must first be met.

Processing Time

• Mobile Pay & Nagad: typically 1–5 minutes
• Rocket: Usually 5–15 minutes
• During verification: up to 24 hours

The following rules are mandatory for all members while betting on f64 and apply equally to everyone.

Finality of Bets

Once a bet is confirmed, it cannot be cancelled or changed — unless f64 determines it is necessary due to a technical issue or an obvious error. Please review all details carefully before confirming.

Odds Changes

• If the odds change after a bet is confirmed, the payout will be based on the odds at the time of confirmation.
• For bets placed at erroneous published odds, f64 reserves the right to apply the correct odds or void the bet.
• Odds change rapidly in live betting — the odds displayed at the moment you place your bet are final.

Match Cancelled or Postponed

• If an event is cancelled, the stake for that bet will be refunded.
• If a match does not start within 36 hours of the scheduled time, the bet will be considered void.
• If one event in an accumulator bet is cancelled, it will be settled at odds of 1.0 and the remaining selections will stand.

Maximum Payout Limit

The maximum payout for a single bet on f64 is ৳10,00,000 (ten lakh BDT). Combined payout limits for multiple bets may be set separately.

F64's bonuses and promotions are exclusive benefits for our members. Each bonus comes with its own terms, which must be followed.

Welcome Bonus

• Get a 150% bonus on your first deposit — up to ৳5,000.
• A minimum deposit of ৳500 is required to qualify for the bonus.
• To withdraw a bonus, the total (deposit + bonus) amount must be wagered 10x must be wagered.
• Only bets placed at odds of 1.80 or higher will count toward wagering.
• Wagering must be completed within 30 days of claiming the bonus.

General Bonus Terms

• Each bonus offer may be claimed only once per member.
• If bonus abuse is suspected, f64 reserves the right to void the bonus and any associated winnings.
• Specific terms of the relevant offer apply to promotional bonuses.
• F64 reserves the right to modify, suspend, or cancel any bonus offer at any time.

F64 believes betting is a form of entertainment — not a source of income. We place the highest importance on the mental and financial wellbeing of our members.

Self-Exclusion Tools

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Betting Limits: Set your own maximum stake per bet.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Take a permanent break of 6 months or longer.
• Reality Check: Receive periodic notifications letting you know how long you have been playing.

If you or someone you know may be struggling with a gambling problem, please Responsible Gambling page Read and contact us for assistance.

The following activities are strictly prohibited on f64. Any violation may result in account termination and forfeiture of winnings:

• Creating or operating multiple accounts.
• Registering using a fake or another person's identity document.
• Bonus abuse — including artificial wagering or claiming bonuses across multiple accounts.
• Placing bets using software, bots, or any automated method.
• Selling or transferring your account.
• Processing transactions through third-party payment methods.
• Using the platform for money laundering.
• Intentionally exploiting platform vulnerabilities or erroneous odds.
• Engaging in fraudulent behaviour towards other members.

F64 places the highest priority on the security of your personal information. We are fully transparent about how we collect, store, and use your data.

What Information We Collect

• Personal information provided during registration — name, date of birth, and phone number.
• ID documents and photos submitted for KYC verification.
• Transaction history — records of deposits and withdrawals.
• Betting activity data — bet types, amounts, and outcomes.
• Technical data — IP address, device type, browser information.

How Your Information Is Used

• To verify accounts and ensure security.
• To process payments and prevent fraud.
• To meet legal and regulatory obligations.
• To improve our services and deliver a personalised experience.

F64 never sells your information to third parties. For more details, please read our Privacy Policy read.

F64 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any provision of these Terms and Conditions.
• If false or fraudulent information is found during KYC verification.
• If suspicious activity is detected on your account.
• If evidence of involvement in prohibited activities is found.
• Upon instruction from a legal authority.
• At the member's own request (self-exclusion).

What Happens During a Suspension

No bets, deposits, or withdrawals are permitted while an account is suspended. If the investigation finds no wrongdoing, the account will be reinstated and any valid balance returned.

F64 takes all member complaints seriously and is committed to resolving them fairly. If you have an issue or complaint, please follow the process below:

Step-by-Step Complaint Process

1. Live Chat: Start by reaching out to our 24/7 live chat support. Most issues are resolved within minutes.
2. Email: If the issue cannot be resolved via chat, email us at support@f64.top with full details.
3. Formal Complaint: If the issue remains unresolved by email, please submit a formal complaint form. f64 will provide a decision within 14 business days.

F64's decision shall be considered final unless the member appeals through independent arbitration. Good faith and transparency are the guiding principles of all dispute resolution.

F64 reserves the right to amend these terms and conditions, in whole or in part, at any time. When changes are made, we follow the process below:

• Members will be given at least 7 days' notice by email or SMS before any significant changes take effect.
• The effective date of any amended terms will be clearly stated.
• Continuing to use f64 after any changes take effect will be considered your acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your account at any time.

Check this page regularly for the latest terms. The date of the most recent update will be shown at the top of the page.