F64 Privacy Policy — Our Commitment to Protecting Your Data

F64 ("we", "us", "the Platform") is Bangladesh's trusted online betting and gaming platform. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") applies to the f64.top website and all associated services.

By using f64, you consent to the collection and use of your information as described in this Privacy Policy. Please read this policy before using f64 — it's important for both of us.

This policy applies when you:

• Browse the f64.top website or create an account.
• Use betting or gaming services on our platform.
• Make a deposit or withdrawal.
• Contact our customer support team.
• Apply for a promotional offer or bonus.

F64 only collects information that is strictly necessary — we never ask for data that isn't needed. The types of information collected are detailed below:

A) Personal Identification Information

• Full name (as per national ID).
• Date of birth (for age verification).
• Mobile number (for registration and verification).
• Email address (where applicable).
• Current address.

B) KYC Documents

• Photo of National ID (NID) or passport.
• Selfie photo (with ID document).
• Proof of address (where required).

C) Financial Information

• Mobile banking number (Mobile Pay, Nagad, Rocket).
• Deposit and withdrawal history.
• Transaction reference number.

D) Technical Information

• IP address and device type.
• Browser type and version.
• Operating system information.
• Cookie and session data.
• Website usage logs.

E) Gaming & Betting Data

• Betting history and amounts.
• Win and loss records.
• Preferred games and betting patterns.
• Session duration and activity.

F64 collects information in several ways. It is our responsibility to keep you informed about each of them:

Directly From You

You provide information directly when filling out registration forms, uploading KYC documents, making transactions, or contacting support. You are fully aware each time this information is collected.

Automatically

When you browse f64.top, certain information is collected automatically — such as your IP address, browser type, and how long you spend on each page. This is used primarily to ensure the security and performance of the site.

Via Cookies

F64 uses cookies to remember your preferences and manage login sessions. Full details on cookies can be found in Section 06.

Through Third-Party Verification

For KYC purposes, f64 may work with approved verification services to confirm your identity. However, only the verification result is shared in this process — your full ID details are never passed on to any third party.

F64 uses the information it collects only for the specific purposes listed below — it is never used for anything beyond these:

F64 does not sell your personal data to any third party. However, limited data sharing may occur in specific situations necessary for operating our services:

When Information May Be Shared

• Payment Processors: Mobile Pay, Nagad, Rocket — only the information necessary to confirm transactions is shared with these providers.
• KYC Verification Services: With authorized institutions for identity verification — solely for verification purposes.
• Legal Authorities: Data may be disclosed in response to a court order or a lawful demand from a regulatory authority.
• Fraud Prevention: Information may be shared with relevant authorities to prevent financial fraud.
• Technology Partners: With those who work to ensure the security and performance of the site — under strict confidentiality agreements.

When Your Information Will Not Be Shared

• To advertisers or marketing agencies.
• To other betting or gaming platforms.
• Any unauthorized third party without your consent.

Cookies are small text files saved to your browser. f64 uses cookies for several purposes. Here's what you should know about each type:

Cookie Types & Purposes

• Essential Cookies: For managing login sessions and security. The site cannot function without these.
• Functional Cookies: To remember your language preferences and settings.
• Analytical Cookies: To understand which sections of the site are used most — based entirely on anonymized data.
• Security Cookies: To detect fraud and unauthorized access.

Cookie Controls

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain site features to stop working. On most browsers, this can be managed under Settings → Privacy → Cookies.

F64 does not retain any data longer than necessary. Below are the retention periods for each type of information:

• Account Information: Up to 5 years after account closure (as required by law).
• KYC Documents: Up to 7 years, as required by regulatory guidelines.
• Transaction Records: 5 years (in compliance with financial regulations).
• Customer Support Records: 3 years.
• Technical Logs: Up to 1 year.
• Cookie Data: Session cookies — deleted when the browser is closed. Persistent cookies — retained for up to 1 year.

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be linked to you.

F64 uses industry-leading security measures to protect your data. Our layers of protection are outlined below:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Database Encryption: All stored data is kept in fully encrypted form.
• Two-Factor Authentication (2FA): Two-step verification for all important account activities.
• Firewall & DDoS Protection: Protecting servers from cyberattacks.
• Regular Security Audits: Regular audits conducted by independent external experts.
• Access Control: Only authorized personnel may access data on a need-to-know basis.
• Data Backup: Secure, encrypted backups are maintained on a regular basis.

In the Event of a Security Breach

In the event of a security incident that puts your data at risk, f64 will notify you promptly and take the necessary steps. We are fully committed to transparency.

Under f64's Privacy Policy, you have a number of important rights. Get to know these rights and use them whenever you need to:

F64 is strictly for individuals aged 18 and above. We do not collect or process data from minors, and this is our highest priority.

• Age verification is conducted at the time of registration, and users under 18 are not permitted to create an account.
• Age is re-verified during the KYC process.
• If a minor has created an account by any means, it will be closed immediately upon detection and all associated data will be permanently deleted.
• Minor accounts will be closed upon a parent or guardian's request — email us at support@f64.top.

F64 may update this Privacy Policy from time to time — to reflect changes in our services, meet legal requirements, or enhance your protection. When changes are made, we follow these guidelines:

• Members will be given at least 7 days' notice via SMS or email before any significant changes take effect.
• The "Last Updated" date will always be displayed at the top of the page.
• Continued use of f64 after any changes are made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may close your account at any time.

We recommend revisiting this page from time to time — especially when new services are launched on f64.

For any privacy-related questions, concerns, or complaints, please get in touch with us. We are always here to help:

• Email: support@f64.top (Subject: "Privacy Request")
• Live Chat: Available on the website 24/7.
• Response Time: 24 hours for general inquiries, 30 business days for formal requests.

We respect your privacy and take every complaint seriously. Our goal is to ensure your experience at f64 is always safe and trustworthy.